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Real people in Accra and Kumasi answer every ticket, seven days a week.
Chat
Open the FamRite app and tap the help icon. Median response time under 4 minutes during working hours.
Replied within one business day. Attach screenshots and animal IDs to speed things up.
Phone (Premium & Enterprise)
Dial +233 30 000 0000, Mon–Sat, 7:00 – 19:00 GMT. Priority queue for Enterprise customers.